Payment & Shipping

We work closely with DHL - every day our parcels are collected by DHL directly from our warehouse. We deliver to all listed countries. As a rule, your order leaves our warehouse on the day it is placed (provided the goods are available from stock and the order is placed before 13:00) and is delivered to you by DHL 99% of the time on the following working day.

The following conditions apply:Shipping costs (including VAT)

• Germany: 5,95€ / 1-2 working days (free shipping from 99€ within Germany) Cash on delivery +6€
• EU countries: 14,95€ / 2 - 5 working days
• Non-EU countries Europe:19,95€/ 5 - 10 working days
• Great Britain and Northern Ireland (except Channel Islands), Switzerland:24,95€ / 5 - 15 working days

We ship EU-wide to the following countries:
Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary and Cyprus.

There are no shipping costs for digital content (data created and provided in digital form).

Delivery times:

Unless otherwise stated in the respective offer, the goods will be delivered in Germany within 1-2 days, for deliveries abroad within 2-5 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).

Please note that there is no delivery on Sundays and public holidays.

Our payment methods:

We want to make your purchase in the Metalldetektoren shop as convenient and uncomplicated as possible. That's why you can choose between different payment methods when placing your order. If you have any questions, don't hesitate to contact us: +49 173 870 70 75

Prepayment
Make your payment directly to our bank account. Important note: Please state the order number in the reason for payment. Your order will be dispatched as soon as we have received your payment. Please ask for our bank details.

PayPal
Payment by credit card, direct debit, invoice or instalment Paypal instalment payment is an offer from Papyal. You can apply for payment by instalments via PayPal. Whether this is available to you depends on your creditworthiness. Metalldetektoren.de has no influence on this.

Credit card via PayPal
You do not need a PayPal account for this PayPal service. You select the button in the payment process: PayPal, direct debit, credit card and then credit card. This is a convenient and secure way to make a purchase by credit card.

Google Pay via PayPal
You can pay quickly and easily with Google Pay. To use the service, you first need to download and set up the free Google Pay app for Android. This is linked to your Google account. Google Pay already works with numerous debit and credit cards in Germany. In addition, any bank account can be linked to Google Pay via PayPal.

ApplePay via PayPal
Apple Pay offers a convenient, secure and confidential method of payment via iPhone, iPad and Mac. Click on Apple Pay and confirm your purchase using the Touch/Face ID on your Apple device without entering your credit card details. You can also pay by girocard in our dm online shop or the dm app with your Sparkassen girocard stored with Apple Pay.

Invoice (for regular customers)
Regular customers have the option of shopping on account (this is then automatically activated in the shop). We also deliver to public institutions, authorities and large companies from Germany on account by arrangement. 14 days net payment term. Insured despatch will then take place on the day the order is placed.

Cash on delivery
When paying cash on delivery, you pay for the order directly to the parcel carrier. This payment method is not available for guest orders. Please note that cash on delivery payment is only possible for orders up to 1,500 euros. There is also a 6 Euro cash on delivery fee per order plus 2 Euro delivery charge per parcel. The delivery fee is not included in the total amount of our online shop at the time of ordering and will be charged in addition to the total amount by the shipping company. Delivery to packing stations is not possible with cash on delivery.

Klarna purchase on account
When purchasing on account with Klarna, you receive the goods and have 30 days to pay them to Klarna. The invoice will be sent to you by email when the goods are dispatched. You will receive the payment information separately from Klarna by e-mail. Please transfer the invoice amount exclusively to the bank details provided by Klarna. You can view your current payment status at any time in the Klarna app or the Klarna customer portal at www.klarna.com/de by entering your e-mail address.

Klarna Sofort
With Klarna Sofort you pay securely and conveniently by direct bank transfer with your usual online banking data (PIN/TAN) and without registration. Metalldetektoren.de receives a real-time confirmation after the transfer has been completed. This allows us to dispatch stock items immediately - so you receive your purchases faster.

AmazonPay
When paying via Amazon Pay, simply use your Amazon access data to pay.